Frequently Asked Questions
Everything you need to know about your luxury fashion experience
What shipping methods do you offer for international orders?
We provide worldwide shipping via premium couriers like DHL and FedEx to ensure your luxury garments reach you safely within 7-10 business days.
How can I ensure I select the correct size?
Each product page features a detailed size chart. We recommend comparing your body measurements against our guide, or opting for our custom stitching service for a perfect fit.
What is your return policy for formal wear?
Due to the delicate nature of our handcrafted garments, we only accept returns on items that are found to be defective or damaged upon arrival. Claims must be filed within 48 hours of delivery.
Do you offer customization or bespoke stitching?
Yes, we offer premium stitching services for our unstitched collections. You can provide your specific measurements during the checkout process to receive a ready-to-wear outfit.
What payment methods are accepted?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure online payment gateways. For domestic orders in certain regions, Cash on Delivery may be available.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to professional lighting and variations in monitor displays, actual fabric colors may vary slightly from the images shown.