Returns & Exchanges
At Emaan Adeel International, we strive to ensure your complete satisfaction with our luxury fashion collections. If you are not entirely pleased with your purchase, we offer a seamless return and exchange process within 7 days of delivery for unworn items with original tags.
Return Process
- 1.Initiate Request
Contact our customer support team via email or WhatsApp within 7 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Package Your Item
Securely pack the unworn garment in its original packaging, ensuring all designer tags, labels, and the original invoice are included to prevent damage during transit.
- 3.Ship the Return
Send the package to our designated production facility using a trackable courier service; please note that return shipping costs are the responsibility of the customer unless the item is faulty.
- 4.Quality Inspection & Refund
Once our quality control team verifies the item's condition, we will process your exchange or issue a store credit/refund within 7 to 10 business days.
